FAQ

Frequently Asked Questions

 

If this is your first time using travel agent services, you may be wondering where to begin and you likely have questions. I have compiled a list of answers to the questions I hear most often, please don't hesitate to reach out via the CONTACT page if your specific question is not answered here!

What travel services do you provide?

We will help you plan, book & manage any type of travel or vacation including:

  • All-Inclusive resort vacations throughout the Caribbean and Mexico
  • Cruises
  • U.S. Domestic travel
  • Worldwide guided vacations
  • Group travel
  • Vacation add-ons - flights, excursions, rental cars, airport transfers
  • Travel insurance
Do you charge a fee for your services?

Our services are free, there are no additional fees. We are paid commissions by the resort, cruise line, hotel, car rental and excursion suppliers of your trip.

Is it more expensive to book through a travel agent?

Booking through a travel agent can save you time, money and stress! We use our expertise, access to suppliers and your preferences to research every trip and provide you customized options that make sure you are getting the best value and experience.

Do you offer travel insurance?

Yes - travel insurance is offered and highly encouraged! Optional travel insurance will be provided with your vacation quote.

Will I need a passport or visa for my trip?

For U.S. citizens, all international destinations by air require a passport that must be valid for at least six months following the trip return date. When exploring international vacation options, please review each traveler's passport to ensure they meet this criteria. If you need to apply for or renew a passport, plan for available in person appointment dates for minors (if applicable) and processing times of 6 to 9 weeks from the date your application is received to have your valid passport in hand prior to your vacation. For more information, please visit the U.S. Department of State website.

For cruises that depart and return from the same U.S. port, Enhanced Driver's License and Birth Certificate are accepted forms of identification. However, a passport is highly recommended in the event you need to fly back to the U.S. from a foreign port in an emergency. For more information, please visit U.S. Customs and Border Protection website.

Non-U.S. Citizens must be legal residents of the U.S. with a permanent U.S. address and credit card to book travel. Please contact your government consulate for required documents necessary for travel.

Are there any current COVID restrictions in place for my vacation destination?

We will provide you with the most up to date information at booking but restrictions and requirements are continually changing. For current information, please review the cruise or travel supplier website and the CDC website.

What is your trip cancellation and change policy?

Travel suppliers have their own cancellation and change fees listed within their terms and conditions and this information will be provided to you with your vacation quote. We do not charge any additional fees for cancellations or changes.

I'm ready to start planning my vacation, how do I start?

Complete the form on the CONTACT page and I will be in touch!